Privacy Policy
This Privacy Policy sets out the principles and practices governing the collection, use, disclosure, and protection of personal data by Stageandprop (“we”, “us”, or “our”). We are committed to protecting user privacy in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore and the Regulation (EU) 2016/679 (General Data Protection Regulation / GDPR) for individuals located within the European Union and European Economic Area.
- Data Controller Information
The entity responsible for the processing of your personal data under this Privacy Policy is:
Brand Name: Stageandprop
Website: www.stageandprop.com
Registered Office: 12 Lor Bakar Batu, #06-07, Singapore 348745
Telephone: +65 9688 3448
Email Support: setup@stageandprop.com
- Nature of Services & Scope of Data Collection
Stageandprop provides bespoke scene staging services across Europe. Our transactional model operates on a consultation deposit and quote-based workflow:
Initial Inquiry & Consultation Deposit: Clients remit a deposit to initiate initial layout assessment.
Requirements Assessment: Scope, location details, and staging requirements are collected and reviewed.
Quotation & Scheduling: A tailored written quotation is provided, followed by final scheduling upon agreement and balance arrangement.
On-Site Execution: Services are executed directly at the designated European location.
In connection with this workflow, we process personal data necessary to evaluate, quote, schedule, and complete scene staging appointments.
- Personal Data Collected
We collect only data relevant to facilitating our staging services, including:
Contact Information: Name, email address, telephone number, and billing/mailing address.
Service Location Data: Physical address and site layout specifications for on-site service delivery.
Financial Data: Payment details processed through secured payment channels to facilitate consultation deposits and balance settlements.
Technical & Usage Data: IP address, browser type, device information, and site interaction logs collected via essential session cookies.
- Legal Bases and Purposes for Data Processing
We process personal data under the following legal bases:
Performance of Contract / Pre-Contractual Measures (Article 6(1)(b) GDPR & PDPA): To review inquiries, issue quotations, manage consultation deposits, confirm appointments, and execute on-site staging services.
Compliance with Legal Obligations (Article 6(1)(c) GDPR & PDPA): To maintain tax, accounting, and regulatory compliance records under Singaporean and European laws.
Legitimate Interests (Article 6(1)(f) GDPR): To respond to direct communications, maintain service functionality, and guard against fraud.
- Third-Party Service Providers and Data Transfer
We do not sell, rent, or trade personal data. To fulfill operational commitments, data may be shared with trusted third-party service contractors (such as payment processing partners, logistics providers, and professional site teams) bound by strict confidentiality and data protection obligations.
When personal data originates from European clients and is processed or accessed in Singapore, we enforce legal safeguards, including Standard Contractual Clauses (SCCs) and statutory data transfer frameworks, ensuring protection equivalent to European data protection standards.
- Data Retention & Security Measures
We store personal data only for as long as necessary to fulfill the service purpose, comply with legal accounting mandates, or resolve active administrative matters. Standard organizational and administrative safeguards are applied to protect personal data against unauthorized access, loss, or misuse.
- Data Subject Rights
Under Singapore PDPA and EU GDPR guidelines, clients maintain rights regarding their personal data, including:
Access & Correction: The right to request copies of stored personal data or request corrections to inaccurate information.
Erasure & Restriction: The right to request deletion or restriction of personal data processing, subject to statutory retention obligations.
Withdrawal of Consent: The right to withdraw consent for optional data processing activities at any time.
To exercise any data subject rights, please direct your request to setup@stageandprop.com.
- Contact for Privacy Inquiries
For questions or inquiries regarding our data processing practices, please reach out to our team:
Email: setup@stageandprop.com
Telephone: +65 9688 3448
Address: Stageandprop, 12 Lor Bakar Batu, #06-07, Singapore 348745